Holiday Inn Winter Haven, an IHG Hotel

When checking in, Christopher was great! Very friendly and welcoming, thoughtful and kind when he realized our daughter wasn't included in the booking. He made me feel like I had come home after a long day at work, and someone had taken care of everything for us.

My daughter and I enjoyed our stay here. The room was nice and clean. The beds were comfy. The breakfast bar was awesome. The staff was courteous and friendly. So Holiday Inn exceeded my overall expectation. There was an issue with the city on our last night so the hotel was on a boil water notice so we couldn't get ice. However, the hotel did their best to accommodate hotel guests..

Staff was very responsive about loud neighbors. Room was clean. Bed was comfy. Within walking distance to the venue our girls had their volleyball tournament.

Very friendly staff at front desk and in the restaurant. Convenient location to my event. Adequate equipment in fitness center, but a bit small compared to others Inuabe been in. Decent offering at breakfast buffet.

Clean. Comfortable. Friendly staff.